We’d Love to Hear from You
|Tel:||0121 357 5000|
Saturday mornings are now available for Hygiene appointments, routine treatment and orthodontic treatment.
Our emergency service is available 9:00am-11:00pm, 7 days a week, 365 days a year (including Christmas day). For emergency treatment outside of general opening hours please call 0121 357 5000.
How to find Us?
Scott Arms Dental Practice
914-916 Walsall Road
We are located on the Walsall Road (A34) towards Birmingham, just ½ a mile from junction 7 M6.
Send us a message using this form and a member of staff will happily email you back to address any questions:
Please note: For out of hours contact and for emergency patients please contact our team on 0121 357 5000.
Compliments and Complaints
Over the past 27 years whilst I, Sarah Cowie, have been a qualified dental nurse and Practice Manager of Scott Arms Dental Practice we have looked after and dealt with tens of thousands of patients. We receive many thank you cards and letters from patients appreciating the treatment we have carried out. It is always our intention to provide the best quality of care to all our patients at all times, if at any stage you feel this standard has fallen below your level of expectation it is important to give us feedback and hence we have a complaints procedure which patients can follow. In the first instance it would be advisable to contact myself, Practice Manager so we can try to resolve the issues you have. We will endeavour to respond to this within 3 working days, we will offer to discuss the complaint at a time agreed with the patient, asking how you would like to be kept informed of developments, for example, by telephone, face to face meetings, letters or e-mail. We will inform the patient about how the complaint will be handled and the likely time that the investigation will take to be completed.