For all enquiries and appointments please call us on 0121 357 5000.
Alternatively you can book online.
Our emergency service is available 9:00am-11:00pm, 7 days a week, 365 days a year (including Christmas day). For emergency treatment outside of general opening hours please call 0121 357 5000.
How to find us
Scott Arms Dental Practice
914-916 Walsall Road
We are located on Walsall Road (A34) towards Birmingham, just ½ a mile from junction 7 M6.
Compliments and Complaints
We would like to thank our patients for the many hundreds of compliments we receive. We are pleased to provide a service that helps support patients in looking after their dental care, including providing an out-of-hours service to patients who are really experiencing pain and discomfort. We are grateful to our patients who recommend us to others.
It is always our intention to provide the best quality of care to all our patients at all times, if at any stage you feel this standard has fallen below your level of expectation, it is important to give us feedback so we can continue to monitor and improve our service, hence we have a complaints and feedback procedure which patients can follow.
In the first instance, it would be advisable to contact Jody Johnson, our compliments and complaints lead, who has been with us since 2001 and is supported by Amy Tangri, alternatively, Sarah Cowie our practice manager who has been at Scott Arms Dental Practice since 1984.
Dentistry can be stressful for patients and we understand that time and care are needed in looking after clients. We will try to resolve the issues you have at a local level. We will endeavour to respond within 3 working days. We will also offer to discuss the complaint at a time agreed with the patient, asking how you would like to be kept informed of developments, for example, by telephone, face-to-face meetings, letters or e-mail. We will inform the patient about how the complaint will be handled and the likely time the investigation will take to complete.
Once again thank you for your continued support. Our contact details are 0121 357 5000 for Jody, Sarah and Amy or via email to firstname.lastname@example.org.
Scott Arms Dental Practice is a trading name of Scott Arms Associates Limited and is an Appointed Representative of Portman Healthcare Limited, which is authorised and regulated by the Financial Conduct Authority as a credit broker under registration number 700090.